Will tech remove the need to speak with pharmacists?

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Will tech remove the need to speak with pharmacists?

Eighty-nine percent of customers report engaging in face-to-face interactions with pharmacists and staff. Those who use tech like mail order pharmacies, while not speaking face-to-face with pharmacists, use email and chats and report similar levels of satisfaction with those engagements.

The study found that only about 20 percent of pharmacy customers make use of mobile apps.Those who do, however, report satisfaction levels as much as […]

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